Finding 4.4 / After the order
An AI assistant that shops for the household exists at three supermarkets in a hundred.
Draft, number line Agentic AI Shopping Assistant at Advanced or better in 4 of 116 supermarkets (3%), none Leading; all 200 banners: 4 (2%). Generative AI-Powered Search & Discovery: 3 of 116. Chatbot Support: 24% of supermarkets. The pioneers named by the data are three banners of one company, and the finding says so or does not count.
of the 116 supermarkets have an assistant that builds the cart and hands it to the shopper to approve.
Base 116, Supermarket. See the readout ↗Sign in for full access
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