Leaderboards / Q3 2026
Who is Leading,
and where.
The banners at Leading in this release: overall, and by experience area, capability group, region and format.
Leading overall
The banners whose overall assessment is Leading in this release.
- Leading overall
- 18of 200 banners
- Share
- 9%
AlbertsonsUnited States
Amazon FreshUnited States
BJ's Wholesale ClubUnited States
CarrefourItaly
DillonsUnited States
Fred MeyerUnited States
Hy-VeeUnited States
Jewel-OscoUnited States
King SoopersUnited States
KrogerUnited States
LoblawsCanada
MonoprixFrance
Sainsbury'sUnited Kingdom
Shaw'sUnited States
Smith'sUnited States
TargetUnited States
WalmartUnited States
WegmansUnited States
By experience area, capability group, region and format
Sign in with a work address to see the names.
- Experience area
Leading in Shopping
Finding the item, choosing it and starting the order.
19 Leading of 200 - Experience area
Leading in Checkout
The cart, the payment, the promotion and the loyalty reward.
18 Leading of 200 - Experience area
Leading in Fulfillment
The slot, the pick, the substitution and the handover.
18 Leading of 200 - Experience area
Leading in Service
What happens after the order, and who the service desk can see.
18 Leading of 200 - Capability group
Leading in Brand Storytelling & Merchandising
A capability group in Shopping.
23 Leading of 200 - Capability group
Leading in In-Store Inspiration
A capability group in Shopping.
22 Leading of 200 - Capability group
Leading in Online Inspiration
A capability group in Shopping.
20 Leading of 200 - Capability group
Leading in Store & Digital Integration
A capability group in Shopping.
18 Leading of 200 - Capability group
Leading in Associate & Customer Empowerment
A capability group in Checkout.
20 Leading of 200 - Capability group
Leading in Cart Experience & Features
A capability group in Checkout.
21 Leading of 200 - Capability group
Leading in Checkout Efficiency & Communication
A capability group in Checkout.
25 Leading of 200 - Capability group
Leading in Payments & Promotions
A capability group in Checkout.
29 Leading of 200 - Capability group
Leading in Cost & Optimization
A capability group in Fulfillment.
16 Leading of 200 - Capability group
Leading in Customer Communication & Convenience
A capability group in Fulfillment.
24 Leading of 200 - Capability group
Leading in Fulfillment Options & Flexibility
A capability group in Fulfillment.
19 Leading of 200 - Capability group
Leading in Speed & Accuracy
A capability group in Fulfillment.
17 Leading of 200 - Capability group
Leading in Cross-Channel Support Integration
A capability group in Service.
19 Leading of 200 - Capability group
Leading in Customer Feedback & Loyalty
A capability group in Service.
13 Leading of 200 - Capability group
Leading in Post-Purchase Support & Resolution
A capability group in Service.
19 Leading of 200 - Capability group
Leading in Self-Service & Automation
A capability group in Service.
21 Leading of 200 - Region
Leading overall in North America
The banners at Leading overall among the 105 assessed in North America.
15 Leading of 105 - Region
Leading overall in Europe
The banners at Leading overall among the 85 assessed in Europe.
3 Leading of 85 - Region
Leading overall in LATAM
The banners at Leading overall among the 10 assessed in LATAM.
0 Leading of 10 - Format
Leading overall among supermarkets
The banners at Leading overall among the 116 supermarkets assessed.
13 Leading of 116 - Format
Leading overall among discount stores
The banners at Leading overall among the 24 discount stores assessed.
0 Leading of 24 - Format
Leading overall among convenience stores
The banners at Leading overall among the 22 convenience stores assessed.
0 Leading of 22 - Format
Leading overall among drugstores
The banners at Leading overall among the 16 drugstores assessed.
0 Leading of 16 - Format
Leading overall among hypermarkets
The banners at Leading overall among the 16 hypermarkets assessed.
4 Leading of 16 - Format
Leading overall among warehouse clubs
The banners at Leading overall among the 6 warehouse clubs assessed.
1 Leading of 6
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- Every leaderboard, and where each banner is Leading.
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